Shipping & Delivery Policy

At SYDNEY DE BRUYN, we aim to deliver your order as quickly and efficiently as possible. This page outlines our shipping and delivery process so you know exactly what to expect after placing an order.

If you have any questions regarding shipping, please contact us at info@sydney-de-bruyn.com.

Order Processing Time

All orders are processed within 1–3 business days after the order has been successfully placed.

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the delivery of your package.

Orders are processed during business days only and may take slightly longer during busy periods, holidays, or promotional events.

Estimated Delivery Time

The average delivery time is 3–7 business days, depending on your location.

Please note that delivery times are estimates and may occasionally vary due to factors outside our control, such as:

  • High shipping volumes

  • Customs inspections

  • Carrier delays

  • Public holidays

We always work with our logistics partners to ensure that orders are delivered as quickly as possible.

Shipping Origin & Method

Orders may be shipped directly from our international fulfillment partners.

This allows us to offer a wider range of products and maintain competitive pricing.

Depending on the destination country, customs duties or import taxes may apply and are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated during checkout and depend on several factors, including:

  • Delivery destination

  • Package weight

  • Selected shipping method

The total shipping cost will always be clearly displayed before completing your order.

Delivery Responsibility

Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

Customers are responsible for ensuring that their shipping address is correct when placing an order.

If an incorrect address has been entered, this must be reported within 24 hours after placing the order. After this period, changes may no longer be possible.

Contact

If you have any questions about shipping or delivery, please contact our support team:

Email: info@sydney-de-bruyn.com
Company Name: SYDNEY DE BRUYN